Posh
Head of Product
$250-300K base + equity•Northeast — Boston or New York (Hybrid, 1-2x/month in person)
Company
The Opportunity
About Us
Posh is the operational AI layer for banks and credit unions. Its agentic platform runs customer- and employee-facing AI across voice, digital, and internal knowledge — agents that hold real conversations and complete banking tasks end to end, inside the compliance and auditability financial services demands.
Karan Kashyap and Matt McEachern met as MIT freshmen and built Posh's original NLP out of their AI research as master's students, self-funding the company with $1M+ of their own consulting revenue before taking outside capital. That was 2018 — years before the current wave of companies claiming to be AI-native. Today Posh runs 300+ deployments across 125+ financial institutions and is approaching profitability.
Highlights
Own the Fastest-Growing Half of the Company
Knowledge Assistant plus the Labs products — a $5M+ portfolio growing over 100% — is yours on day one. It adds more net-new ARR per quarter than any other product at Posh.
A Platform Story Waiting to Be Written
Six products, three on the core platform and three built outside it. Unifying them into one coherent platform is the company's next 6-9 months, and it's this role's mandate.
Report Directly to the CEO
Karan runs these products himself today. You're taking them over as his counterpart, not slotting in under a layer of product management.
Build the Product Function, Not Just the Roadmap
You inherit a senior PM and the design lead, hire 1-2 more PMs, and set the career ladders and craft standards for both disciplines.
AI-Native Since 2018
Built out of MIT's AI lab, not retrofitted. Founders named Forbes 30 Under 30; SOC 2 Type 2 and CSA STAR Level 1 & 2 certified.
$72.5M Raised, Approaching Profitability
Backed by Canapi Ventures, Curql, CMFG/TruStage Ventures, and JAM FINTOP, plus bank and credit-union strategics who are also customers.
Team
Co-Founder & CEO (Hiring Manager)
MIT BS/MEng in AI. Forbes 30 Under 30. Runs Knowledge Assistant and the Labs products today.
Co-Founder & CTO
MIT BS/MEng, Spoken Language Systems lab. Owns engineering and the voice and digital platform; your closest technical partner.
SVP, Client Success & Partnerships
Leads the client relationships behind 125+ financial-institution deployments.
Candidate
Is This You?
A product leader who has already lived through the messy part — taking a set of separately-sold point products and making them feel like one platform — and wants to do it again somewhere small enough that the decisions are actually yours. You still like being in the product yourself, and you have grown PMs into stronger PMs.
Your Mission
Take over Knowledge Assistant and the Labs products, connect them into a single platform story alongside the rest of Posh's suite, and rebuild the product function around them.
You start hands-on. Knowledge Assistant is Posh's biggest growth driver and the CEO is currently PMing it himself, so your first job is to own it outright and give him his time back. From there the scope widens to the platform and the team.
What you'll get to do
- Own the Growth Engine: Knowledge Assistant is the #1 driver of net-new ARR. Take it end to end, from roadmap to customer conversations.
- Unify the Platform: Three products live on the core platform and three live outside it on separate stacks. Bring them together — technically, commercially, and in the story customers hear.
- Turn Vision into Strategy: The founders have the vision and want a partner who can shape it into strategy, initiatives, and a roadmap the whole company can follow.
- Build the Team: Inherit a senior PM and the design lead, add 1-2 more PMs, and build the career ladders and craft standards for product and design.
- Be the Voice to the Field: Join customer and prospect calls, and make sure sales and client success always know where the product is going.
What we're looking for
- Multi-Product or Platform Leadership: You've owned several products at once and have seen a point-product-to-platform consolidation done well, ideally from the inside.
- B2B Enterprise Software: You've built software sold to businesses. Banking or fintech is a bonus, never a requirement.
- AI-Pilled and Hands-On: You build with AI tools yourself. What matters here is what you can implement, not what your degree says.
- A People Developer: You've managed PMs and can point to ones who got measurably better under you. Managing design is a plus.
- Startup Gene: Ownership, hunger, resourcefulness. You'd rather move fast with limited resources than run a big process.
- Still Willing to Do the Work: This starts as a hands-on role. Not forever, but genuinely at the start.
Bonus Points
- Banking, fintech, or insurance technology — especially selling into community banks or credit unions
- Experience managing design alongside product
- Building the product function from close to scratch: ladders, rituals, hiring
Interview
What to Expect
Intro Call
Hiring Manager Conversation
Product Conversation
Working Session
Team Conversations
Dinner with the Founders
Details
The Fine Print
- Compensation: $250-300K base, plus equity
- Reports To: Karan Kashyap, Co-Founder & CEO
- Location: Northeast — Boston or New York, hybrid, in person 1-2x/month
- Team: ~62 people, 26 engineers
- Work Authorization: Candidates must be legally authorized to work in the United States for any employer. Visa sponsorship or transfer (e.g., H-1B) is not available.
Next Steps
Interested?
Schedule a confidential conversation with Product Scout.